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  • Cookie Policy

COOKIE POLICY

Our websites use cookies to distinguish you from other users. Some cookies are essential to the operation of our website. Others are not, but they help us to provide you with a better experience when you browse our website and allow us to improve it. In this Cookies Policy, you will find information on what cookies may be set when you visit our website and the purposes for which we use those cookies.

This policy was last updated on the date that appears at the beginning of the policy.

WHAT ARE COOKIES?

A cookie is a small piece of data (text file) that a website, when visited by a user, asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us from our website’s domain name and are called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.

COOKIE SETTINGS

When you first visit our website, we only set essential cookies on your device unless you consent to all cookies or select your own cookie preferences. Please see further ‘How to control and delete cookies’ below regarding the ways you can control or delete the cookies we use.

Certain cookies we use are essential for the website to work. For example, when you visit our website for the first time, we present you with a pop-up message notifying you about our use of cookies. We had to use a cookie to remember that we have presented this notice to you. See the table below for further details of essential cookies.

In relation to all other types of cookies we use, by clicking the relevant button on the banner that pops up when you visit our website, you are agreeing to our use of non-essential cookies in the manner described in this Cookies Policy. If you do not provide your consent using that banner, we will not set these cookies on your device.

If you provide your consent in relation to any non-essential cookies, you will also be providing your consent for us and the relevant third parties that use those cookies to use your personal information in the ways set out in our Privacy Policy.

You can withdraw your consent at any time by using the relevant option on our website. The cookie files may remain on your device after you have opted out of using them.

2.6 If you withdraw your consent for us to use optional cookies, the consent you have given us to use any personal information we collect using those cookies will also be withdrawn. Please see our Privacy Policy for further details.

2.7 Please see further How to control and delete cookies below regarding the ways you can control or delete the cookies we use.

THE PURPOSES FOR WHICH WE USE COOKIES

We use cookies and other tracking technologies for the following purposes:

THIRD PARTY SHARING

We currently use third-party cookies and pixels to allow us to track visitor behaviour and offer certain website services.

If you would like to disable 'third-party' cookies, you can turn them off by going to the third party's website and getting them to generate a one-time 'no thanks' cookie that will stop any further cookies being written to your machine. Below are links to the third parties we use:

Google - (for analysing visitor behaviour and serving relevant advertising): http://www.google.com/policies/privacy/ads/#toc-analytics

DoubleClick - (advertising network): http://www.google.co.uk/doubleclick/

Bloomreach - (Marketing Automation Platform) https://www.bloomreach.com/en

Bing - (Search Engine Advertising)- https://www.microsoft.com/en-us/concern/privacy

Facebook - (Serve relevant advertising content) - https://www.facebook.com/

Pinterest - (Serve relevant advertising content) - https://www.pinterest.co.uk/business/hub/

Hotjar - (Anonymised heatmaps and session video capture to help improve customer experience) - https://www.hotjar.com/

Trustpilot - We work with Trustpilot to generate authentic customer reviews - https://uk.trustpilot.com/

Global-e - Global-e is our international payment and logistics provider, they provide currency conversion, payment gateway and logistics to all non-UK customers - https://www.global-e.com/en/

One Trust - Privacy and data protection - https://www.onetrust.com/

Vimeo - Video content on our website - https://vimeo.com/

Affiliate Window - Affiliate marketing scheme - https://www.awin.com/gb

HOW TO CONTROL AND DELETE COOKIES

You can change your cookie preferences at any time by clicking on the relevant option on our website. You may need to refresh your page for your settings to take effect.

Most web browsers are set by default to accept all cookies. However, you may have the option to configure your web browser settings in such a way that the cookie information is displayed before storage, or to categorically reject them. You can find details on the various available settings for cookies and related changes for the most common web browsers by clicking on the relevant link below:

Please note that any change to your web browser settings will only apply to the particular web browser for which you have adjusted your settings. If you use more than one web browser on a device, you must change the settings separately for each browser and, depending on the browser, for each device. Additional information regarding cookies may be available within the “help” feature of the browser or operating system, or the operating manual for your device.

Alternatively, you may wish to visit http://www.allaboutcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your device, as well as more general information about cookies. Please note that, as these websites are not owned or operated by us, we are not responsible for any of the content on them.

After you withdraw your consent for non-essential cookies, our website will no longer access or read these cookies. Depending on the cookies, this means that files, scripts, codes and other cookie-related information may remain stored on your device. You can delete these cookies by clearing your cookies and your browsing cache using your web browser settings. Please consult the “help” feature in your browser for detailed instructions on how to delete cookies.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

If you would like to find out more about privacy, cookies and their use on the internet, you may find the following links useful: Information Commissioner's Office

If you refuse or withdraw consent to the use of any non-essential cookies or associated personal information, then the corresponding functionality or features of this Website may not work properly, or at all. Your use of the core functions and features of this Website will not be affected.

If you disable essential cookies (or all cookies) using your web browser settings, one or more core functions and features of this website, including those intended to ensure your visit is safe and secure, will not work properly, or at all.

EMAIL TRACKING

  • Some of the emails we send to you may contain a ‘web beacon pixel’ (clear GIFs) or tracked links, which allow us to identify when you have opened the email and to verify which links contained in the email you have accessed. We use this information to determine which parts of our emails are of most interest to you.
  • You can delete the pixel by deleting the email. If you do not wish to download the pixel to your computer or other device, please unsubscribe from our mailing list by using the link in the emails that we send to you or by contacting us using the contact information in this policy below.

CHANGES

We may make changes to this Cookies Policy at any time by sending you an email with the modified terms or by posting a copy of them on the website. Unless we notify you otherwise, any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on the website, whichever is the earlier.

CONTACT US

If you have any questions or concerns about our use of cookies or your privacy when using this website, please contact us using the details below.

Call us on 01460 279800 (Mon-Fri: 9am-5pm)

Email us at: [email protected]

Write to us at:

Kettlewell Colours

Goldenhaye Industrial Estate

Chard

United Kingdom

TA20 4BN

You have the right to lodge a complaint with the European data protection regulator in which you are located, which, for the UK, is the Information Commissioner’s Office. Further information, including contact details, is available at https://ico.org.uk.

We have appointed a representative in the European Union whose contact details are as follows:

Lionheart Squared (Europe) Limited, 2 Pembroke House, 28-32 Upper Pembroke Street, Dublin DO2 EK84

Telephone number: +353 1234 2458 Email address: [email protected]